Tailor activities to match tasks?

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7 Posts
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Joined: 2010-8-16
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2011-1-7 13:58
Location: THOMASVILLE
Diamond McAdory Posted: 2010-8-16 20:32 | Locked

I would like to know how I can add attributes to the activity entity.

Currently the default activities are

Email, Task, Letter, Fax, Phone call, Appointment, Campaign, Service

I would like to add more to the pick-list. I have already tried going into customizing entities > Activities > Attributes > Activity type code. Once I get to the list of attributes within the Activity tasks, The Pick list is locked and you are not able to modify or add. How would I go about adding attributes to the pick list?

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