If your business manufactures or distributes to retailers, other distributors, or anyone who isn’t the ultimate buyer, how do you ‘know your customer’? Having this information and being able to track customer buying preferences gives you the power to better understand your market, increase sales, and...
When a customer calls with a complaint or service issue, the conversation is between just your company and the customer. But when the customer goes to Twitter to complain, now you have a potential wildfire to contend with. Ignore it, and the flames spread. Address it, but slowly, your company comes across...
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CRM Software Blog
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CRM Software Blog
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2011-7-9
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Filed under: CRM 2011, Dynamics CRM for Sales, Dynamics CRM for Marketing, Choosing a Microsoft Partner, Compare CRM Packages, Dynamics CRM for Social Networking, Dynamics CRM for Customer Service, florida microsoft CRM partner, CRM Add-On ISV Products, LinkedIn, Facebook, twitter, customer loyalty