When a customer calls with a complaint or service issue, the conversation is between just your company and the customer. But when the customer goes to Twitter to complain, now you have a potential wildfire to contend with. Ignore it, and the flames spread. Address it, but slowly, your company comes across...
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CRM Software Blog
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CRM Software Blog
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2011-7-9
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Filed under: CRM 2011, Dynamics CRM for Sales, Dynamics CRM for Marketing, Choosing a Microsoft Partner, Compare CRM Packages, Dynamics CRM for Social Networking, Dynamics CRM for Customer Service, florida microsoft CRM partner, CRM Add-On ISV Products, LinkedIn, Facebook, twitter, customer loyalty
I know it's almost January 16th. But still HAPPY NEW YEAR everybody! I haven't been so much online the last month. I have been very busy. Not only did I have all of my children from December 27th. until January 10th. All four girls, which means no time for anything but work and children! And...
After having received more and more invites to join Facebook.com I finally decided to create my own profile here today. After having used different social networks for years, then I must say that I'm impressed with Facebook. Compared with the other SN's then I feel that Facebook is like a MySpace...