Many organizations thinking about the implementation of a CRM system fail to identify the true purpose of the product and define requirements that are geared towards making CRM a financial tool. While CRM definitely provides strong reporting in terms of forecasting and understanding the health of a company’s revenue, it should not be considered a financial reporting [...]
Are You Using Your CRM System the Right Way? Microsoft Dynamics CRM Vs. Microsoft Dynamics ERP is a post from: CRM Software Blog
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