The second session I listened into today was (GEN004) The Power of Microsoft Dynamics CRM 4.0 for Customer Choice. It was hosted by General Manager for CRM Brad Wilson. Brad started his presentation talking about how CRM is located in the market compared to other CRM packages (Siebel, SAP, SalesForce...
Filed under: SAP, Dynamics CRM, Convergence, Copenhagen, Convergence 2007 EMEA, Convergence 2007, Titan, Siebel, SalesForce, Brad Wilson, CRM 4.0